FAQ

  • 1. GENERAL QUESTIONS
  • 2. SHIPPING CHARGES
  • 3. TERMS AND CONDITIONS
  • 4. PACKAGING OPTIONS
  • 5. TAX AND DUTIES
  • 6. WILL I HAVE TO SIGN FOR MY PACKAGE?
  • 7. WHAT IF I AM NOT HOME?
  • 8. HOW TO CHANGE ADDRESS OR CANCEL MY ORDER?
  • 9. MY ITEMS HAVE YET TO ARRIVE. WHAT SHOULD I DO?
  • 10. ARE ITEMS AVAILABLE FOR SIZE EXCHANGE, COLOUR EXCHANGE OR BOTH?
  • 11. EXCHANGES AND RETURNS
  • 12. EXCHANGES - SINGAPORE CUSTOMERS
  • 13. EXCHANGES - INTERNATIONAL CUSTOMERS
  • 14. RETURNS
  • 15. FAULTY GOODS
  • 16. DO I HAVE TO PAY FOR SHIPPING ON MY RETURNS?
  • 17. REFUND TIME
  • 18. ANY OTHER QUESTIONS
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    1. GENERAL QUESTIONS

  • WHAT CURRENCY ARE THE PRICES LISTED IN? Prices listed are in US Dollars
  • DO ANY SHIPPING CHARGES APPLY? Yes, shipping charges do apply and vary according to the items you've selected
  • DO YOU CHARGE GST? Wherever possible, we absorb the local (Singapore) GST charges. However, GST does apply to THE WORLD AT YOUR FEET merchandise stocked at select stockists.
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    2. SHIPPING CHARGES

    THE WORLD AT YOUR FEET works with reliable local postal companies to deliver your order safely and swiftly. Shipping charges vary according to the intended destination. If you have any queries about shipping charges, please email info@theworldatyourfeet.co

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    3. TERMS AND CONDITIONS